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Compliments /Complaints Form

Dear Esteemed Customers,

At Bank M, we understand the importance of a business like yours and the need for delivery of products and services timely and accurately by any service provider, particularly from the banking industry.

If we have not handled your transactions to your expectations, please contact our Service Delivery desk at service.delivery@bankm.com or call Ms. Nyabu Mbilima on 0782345624.
If you are not satisfied with resolution provided by the bank on an issue raised where there has been a financial loss, you may contact Customer Resolution Desk at the Bank of Tanzania.
We thank you for your continued patronage and we look forward to further strengthen this mutually beneficial relationship.

 
Title :
Forename: *  
Surname: *  
Are you an existing customer? (Yes/No)
What do we do well?
Do you wish to specifically compliment one
of our employees?
What could we improve on
Do you wish to specifically complain
against one of our employees?
Any other comments
Would you like someone to contact you
about your comments?
 
If 'Yes' please complete one of the following contact options:
Address
Telephone Number:[format:(xxx)xxx-xxxx]  
Email address:  
  
Note: No action will be initiated on compliments/complaints of anonymous origin.